Frequent questions

No, we do not accommodate pets in our facility.
Cancellations – Unexpected events happen, please review our cancellation policy before booking.

Our advice is to complete the online check-in 3 days before your arrival. It’s a simple and fast method to access your apartment immediately. To enter the building, we will provide you with a 4-digit code, which will be sent via email a few days before your stay. On the day of arrival, we will explain where to enter the access code to reach the apartment, spa, gym, underground parking, and elevator. The only thing to do is to inform us of your arrival time, and we will be here waiting for you!

Unfortunately, the vacation has come to an end! But we are already looking forward to seeing you again. The check-out time is at 11:00.

It’s not allowed to smoke in the apartments.

Our advice is to purchase your stay directly on our website, as it always ensures the best guaranteed rate. You can pay with a credit card or by bank transfer to be deposited 3 days before your arrival.

Among our services, we provide a small number of e-bikes for you to explore the beauty of the area in a sustainable and enjoyable way. To reserve your e-bike, send us a message on WhatsApp with your request. The bikes are conveniently located inside the garage, and the daily rental cost is €50.00.

The indoor spa is opened from 4:00 to 7:00 PM and costs € 30,00/ day per couple. Otherwise, if you booked throught Booking.com the spa costs € 60,00/ day per couple.

The indoor gym is free and available to all guests. If you wish to book a private gym session, please send us a request via Whatsapp.

  1. If you’re pizza lovers, Pizzeria Da Mino is a must-visit. https://www.damino.it/
  2. Gianni Bio is the perfect place for those seeking a nutritious and tasty meal.
  3. At Bar Tennis by Aichner Peter, WSS guests can take advantage of numerous special deals. You can enjoy a full breakfast, choosing between Italian and continental options, as well as delicious lunches and dinners. Michael Pacher Street, 39100 Bolzano BZ.

The parking is underground and within the building, equipped with access codes and cameras. It has 3/4 parking spaces and costs €20.00/day. If needed, we have two additional parking spaces nearby.